Orders are placed on a computer. The ordering process is outlined in this video:

Select the service date, preferred hymnal, and leave the service setting as a blank service. Find a hymn and then drag it to the gray rectangular area above Submit Church Service to add tracks.

The Add Prelude/Offertory/Postlude buttons can be used to add to the service. The music will be auto-selected and only one of each can be ordered.

Yes! Just change the hymnal in your drop down list of hymnals and enter the hymn number.

The service date and preferred hymnal must be selected. Once a template is selected, move the desired track(s) to the Removed Songs box. From there, select another template and drag the track(s) from the Removed Songs box back into the service.

Custom templates are a great way to save your specific service preferences, particularly if you use some of the same elements on a regular basis. You can save as many templates as you need. To create a custom template:

• Begin with a blank order
• Create your service as usual by selecting a service setting or adding other liturgical elements, but do not add the hymns for the upcoming Sunday (unless they are hymns that repeat each week)
• At the bottom of the order page, click "Save As Template"
• Name your template in the box that pops up and click Save
• Add hymns for the upcoming Sunday and submit your order

Saved custom templates can be accessed by using the "Select Saved Template" drop-down menu below the Find Hymn box. If you regularly change your orders after submitting them, it's a good idea to save each week's service as a template before submitting the order so you don't have to re-create it from scratch should changes need to be made.

No. The SOS system does not allow for more than one (1) order to be placed on the same date. To place a second order, select a date one day prior or after the desired service date.

Yes! In fact it is encouraged. There is no limit to the number of services that can be placed in advance. Due to licensing restrictions, the order will not be available to download until six (6) days before the service date.

View Order History on the CMS website provides information about submitted services. Follow these steps to check order history:

• Log into your CMS account on the computer
• Hover the cursor/arrow over SOS
• Click on VIEW ORDER HISTORY
• Select a range of dates and click submit. Service dates for submitted services will appear.
• To view the order details, click on the desired service date.

The entire order will need to be resubmitted. It is important to use the same service date so that it will overwrite the previous order. Click “yes” when the system asks for permission to overwrite the previously submitted service. It is best to save services as templates so that quick changes can be made if needed. After the download notification email is received for the new service, clear the service cache on the iPad to download the new service.

A limited number of preludes and postludes are available upon request. Please call or email CMS customer service to receive this information.

Psalm tones A-K in Lutheran Service Book are available. For Psalm tone A order 1, B is 2, etc. It will play the tones to serve as an example and get the chant started. The introduction must be included when the order is placed.

We don’t charge for services that aren’t used, but you will need to let us know if a service does not get used. Please call CMS customer service or send an email that includes the church name and location, and the date of the service not used.

The R with the circle around it stands for Reduced Registration when ordering a hymn. Selecting this symbol will remove all organ stops with the exception of a few flute stops. This will make the volume similar to a prelude or offertory on the stanzas for which you’ve selected this feature. This option is perfect for adding extra prelude music, accompanying a choir, or adding contemplative music during communion distribution.

The last stanza must be included in order to receive the final statement of the refrain. If fewer stanzas are ordered than the hymn’s full complement of stanzas, remove (i.e., uncheck) stanzas other than the last one.